Why partner with us
Mexico's proximity to U.S is one of the main advantages of choosing nearshore services. In addition to this, we are the fastest growing professional services outsourcing company in baja. We employ the top talent professional in the region to create solid efficient teams that provide end-to-end delivery of your business solutions.
About us
Outsourcing Personal Solution
Are you looking to take your customer experience to the next level and stand out from the competition?
Voice / Live Chat /Email and Social Media
By utilizing these channels effectively, we can provide timely and personalized support to enhance the overall customer experience.
English /Spanish
No matter which language you prefer, our contact center is equipped to address your needs effectively
Tier 1 First Level & Tier 2- Escalation
Our Support levels are designed to provide both swift initial assistance and access to higher-tier experts when necessary
Our services
Customer Experience
Is all about creating positive interactions and experiences for customers as they interact with a company's products, services and brand.
Tech Support
We help customers with technical issues, troubleshooting and guidance Tier 1 tech support or first level tech support, by identifying the issue and solving it or escalating it if necessary to the next level
Inbound Sales
Involve generating revenue by converting leads and potential customers who reach out to a company seeking information about its products or services.
Professional Services
We support your bussiness providing the talent for entry level positions with engaged personnel and low attrition. Assistants, Analysts and even coordinators, depending on your needs
Our Benefits
Increased customer satisfaction
With experience and professional agents trained to provide high-quality customer will feel taken care of and valued, leading to higher customer satisfaction .
Cost-effective
Outsourcing your call center needs can be more cost-effective than hiring and training in-house agents, especially if you're a small business of just starting out. This can save you money in the long run and allow you to allocate resources elsewhere,
Increased flexibility
Call center services after flexible pricing packages and scalable solutions to meet your business's unique needs. This means that you can customized your call center services to fit your budget and growth goals, making it easier to adapt to changes in your business over time.
Profesional Services
Appointment setter
.
Grafic Designer
.
Content Developer
.
Marketing Coordinator
.
Production Assistant
.
Administrative Assistant
.
So, how does it works?
1.- Send us a description of the position you need.
.
2.- We'll send you a quote based on your specific needs.
.
3.-You approve the quote, the search begins.
.